How To Spot Sendcash Impersonators.

Any product that uses technology to make access to financial services easier inevitably has to deal with fraudsters who set out to run scams and steal users' financial information through impersonation or phishing attacks.

At Sendcash, ensuring the security of your funds and personal information is always our biggest priority at any given time. To help you stay safe, we are sharing some tips you can rely on to distinguish the Sendcash brand from impersonators and steps you can take to protect yourself against phishing attacks.

How To Recognize Sendcash.

1. Our official websites are www.sendcash.africa or app.sendcash.africa. We do not operate through any other website and do not process transactions outside of these websites mentioned. This means the only way to make a Sendcash transaction is to visit these websites or our iOS app/Android app.

2.  Our current payment partners are Mercuryo & Stripe; Payments via these partners can only be done by visiting our official website or mobile app. Any changes to this will always be communicated via our official channels mentioned below. 

3. We are solely Sendcash Africa; any other variation, such as Sendcash Nigeria, Sendcash Lekki, Send Cash and others, is not affiliated with our brand in any way.

4. We only offer international transfers to Nigeria and are not affiliated with other e-commerce brands/services such as hotel bookings, ticket purchases, etc.

5. Our logo mark won’t be improperly positioned in any communication materials from us like it is below. 

   

Here is what a valid logo mark from Sendcash looks like:

Do’s & Don’ts:

1. Only communicate with Sendcash through our official channels - Instagram, Twitter, Email.

2. Don’t initiate any “Sendcash” transaction outside our official website or app.

3. Don’t share sensitive financial information like your card details on social media or with anyone.

4. Confirm the sender address of emails reaching out to you asking you to carry an action on Sendcash. We’ll only send you emails from ‘support@sendcash.africa’.

Another way fraudsters obtain people's private information is through phishing attacks. Phishing is the practice of sending fraudulent communications that appear to come from a legitimate and reputable source, usually through email and text messaging.

To defend yourself against phishing, you should:

• Always double-check the sender's details before clicking on a link in an email or message. Our emails will always be sent from “support@sendcash.africa”.

• Confirm website URLs before engaging. Sometimes, bad actors use a misspelt version of a website’s URL to obtain your information.

• Be suspicious of generic-sounding messages requesting information from you.

• Only install browser extensions from companies you trust. Some malicious browser extensions can be used to steal your personal information.

If you are still uncertain after carrying out these suggestions, please don’t hesitate to send us an email at support@sendcash.africa. We’re always happy to help!